Wise ransomware

September 6, 2018

What is Wise ransomware

Wise ransomware is a malicious cryptovirus that deletes your data right after infiltrating the system. Some of its versions can also encrypt users’ files, and delete their Shadow Volume Copies.

Wise ransomware is ransomware that is designed to work in another way than other cryptovirus. Once it gets into the target system, it tries to delete data instead of encrypting it. Additionally, the virus shows a misleading message demanding a specific amount of ransom in cryptocurrency. However, having in mind that malware wipes out the user’s files, there is no need to pay the ransom. This wiperware can also delete Shadow Volume Copies of the target files. It can be anything from documents, photos, images, videos and other files. Soon after this, the application window is placed on the screen and Wise virus starts demanding to contact its developer vis Team Speak server where he or she is using the surrent.ts5.es name. Contacting these attackers will NEVER be helpful! Make sure you get rid of malware instead.

Wise ransomware Download Removal Toolto remove Wise ransomware

Wise ransomware virus is not typical ransomware because there is no encryption algorithm used by the virus once it gets into the system. Besides, the target data is simply removed from the device instead of making it unusable and appending predetermined file extensions. The biggest danger is that the virus can delete your files permanently, and even paying the ransom cannot help.

If you happen to catch this virus, focus on Wise ransomware removal at first. Then, when you are sure the system is clean, you can try recovering your lost data if it was encrypted. There is no specific tool designed for this, but we have a few solutions for you down below.

As typical ransomware would, Wise ransomware, displays a ransom message with detailed instructions on what to do after this cyber attack. The virus displays its ransom note in a black application window. However, the ransom amount and other typical information related to files’ recovery is not determined.

The ransom note of Wise virus reads the following:

If you have already saved backups of your valuable data, you use them to replace the affected files after the virus termination. The best solution for dealing with such threats is the anti-malware programs like . If you want to remove Wise ransomware and avoid encryption in the future, you should scan your system with these tools. Anti-malware program will detect all malicious programs hiding inside your system. If you keep this program alongside your antivirus, it will also help you maximize the security of your device.

How does Wise ransomware works

These cyber infections that come silently are the most dangerous because the activity is not noticeable for a while. Ransomware spreading methods are a few, but the most common is spam email attachments that contain documents filled with malicious script. Unfortunately, these files can look legitimate and safe. People tend to believe the file is harmless but the minute they download and open this attachment, they get an infection on their system.

Download Removal Toolto remove Wise ransomware

Virus developers evolve, and these letters might not look suspicious at all. Researchers advise you to remember that Word or Excel files attached to an email from unknown people, service or company may be insecure. You should pay more attention to what emails you are getting. If you are not expecting any email, firstly check the address and try to answer the sender if it is unfamiliar. You can also try scanning the file attached for malicious content, before even downloading and opening it.

How to delete Wise ransomware

To remove Wise ransomware from your device, you need to use reputable anti-malware tools. These programs can detect the malware and successfully delete it from the system. and Anti-MalwareNorton Internet Security are the ones we can trust and recommend for you. Feel free to use alternative tools but make sure you are choosing legitimate and trustworthy software.

Wise ransomware removal can be difficult enough, especially if you are inexperienced PC user. However, if you are using proper tools, the only thing you need to do is to follow the wizard and perform the required steps. This full system scan is crucial if you want to get back to perfectly clean and safe device. Any data recovery or file replacement can’t be done until the system of your PC is wiped clean. You can check our suggestions for data recovery below.

Stage 1: Delete Browser Extension

First of all, we would recommend that you check your browser extensions and remove any that are linked to Wise ransomware. A lot of adware and other unwanted programs use browser extensions in order to hijacker internet applications.

Remove Wise ransomware Extension from Google Chrome

  1. Launch Google Chrome.
  2. In the address bar, type: chrome://extensions/ and press Enter.
  3. Look for Wise ransomware or anything related to it, and once you find it, press ‘Remove’.

Uninstall Wise ransomware Extension from Firefox

  1. Launch Mozilla Firefox.
  2. In the address bar, type: about:addons and press Enter.
  3. From the menu on the left, choose Extensions.
  4. Look for Wise ransomware or anything related to it, and once you find it, press ‘Remove’.

Delete Wise ransomware Extension from Safari

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Select Preferences from the list.
  4. Choose the Extensions tab.
  5. Look for Wise ransomware or anything related to it, and once you find it, press ‘Uninstall’.
  6. Additionally, open Safari Settings again and choose Downloads.
  7. If Wise ransomware.safariextz appears on the list, select it and press ‘Clear’.

Remove Wise ransomware Add-ons from Internet Explorer

  1. Launch Internet Explorer.
  2. From the menu at the top, select Tools and then press Manage add-ons.
  3. Look for Wise ransomware or anything related to it, and once you find it, press ‘Remove’.
  4. Reopen Internet Explorer.In the unlikely scenario that Wise ransomware is still on your browser, follow the additional instructions below.
  5. Press Windows Key + R, type appwiz.cpl and press Enter
  6. The Program and Features window will open where you should be able to find the Wise ransomware program.
  7. Select Wise ransomware or any other recently installed unwanted entry and press ‘Uninstall/Change’.

Alternative method to clear the browser from Wise ransomware

There may be cases when adware or PUPs cannot be removed by simply deleting extensions or codes. In those situations, it is necessary to reset the browser to default configuration. In you notice that even after getting rid of weird extensions the infection is still present, follow the below instructions.

Use Chrome Clean Up Tool to Delete Wise ransomware

  1. Launch Google Chrome.
  2. In the address box, type: chrome://settings/ and press Enter.
  3. Expand Advanced settings, which you can find by scrolling down.
  4. Scroll down until you see Reset and Cleanup.
  5. Press on Clean up computer. Then press Find.

This Google Chrome feature is supposed to clear the computer of any harmful software. If it does not detect Wise ransomware, go back to the Clean up computer and reset settings.

Reset Mozilla Firefox to Default

If you still find Wise ransomware in your Mozilla Firefox browser, you should be able to get rid of it by restoring your Firefox settings to default. While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

  1. Launch Mozilla Firefox
  2. Into the address box, type: about:support and press Enter.
  3. You will be redirected to a Troubleshooting Information page.
  4. From the menu on the right side, select Refresh Firefox.
  5. Confirm your choice by clicking Refresh Firefox in the new window.
  6. Your browser will close automatically in order to successfully restore the settings.
  7. Press Finish.

Reset Safari Browser to Normal Settings

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Press Reset Safari.
  4. A new window will appear. Select the boxes of what you want to reset or use the screenshot below to guide you. Once you have selected everything, press ‘Reset’.
  5. Restart Safari.

Restore Internet Explorer to Default Settings

Download Removal Toolto remove Wise ransomware
  1. Launch Internet Explorer.
  2. From the top menu, press on Tools and then Internet Options.
  3. In the new window that opens, choose the Advanced tab.
  4. At the bottom of the window, below Reset Internet settings, there will be a ‘Reset’ button. Press that.

While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

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