How to delete Dotmap ransomware

May 21, 2019

What is Dotmap ransomware

Dotmap is a ransomware-type virus that was first spotted by cybersecurity expert Michael Gillespie in mid-May 2019. The malware operates as an extortionist, meaning that it forcefully locks ups all personal files on the drive and demands ransom to be paid for the decryption tool.

Dotmap ransomware belongs to Djvu/STOP virus family, and also uses AES or similar robust encryption algorithms to perform the encryption which also appends .Dotmap extension to picture, video, music, database, document, and other files.

How to delete Dotmap ransomware

Victims are also present with a ransom note _readme.txt which explains what happened to their data and what steps they need to take in order to retrieve the access. Crooks prompt users to email them via bufalo@firemail.cc, gorentos@bitmessage.ch emails or contact via @datarestore Telegram account, and then pay a ransom of $980. Additionally, they also note that a 50% discount is offered within 72 hours of the infection.

Download Removal Toolto remove Dotmap ransomware

Nevertheless, there is no need to contact crooks or pay the ransom, and rather focus on Dotmap ransomware removal. While no universal tool would decrypt all STOP variants, STOPDecrypter might be useful if the file-locking process was performed offline.

Spam emails; Exploit kits; Fake updates; Web injects; Unprotected RDP exploitation; Drive-by downloads, etc.

Nevertheless, various STOP variants (Rumba and Tco) are known to be distributed with the help of adware bundles, as well as pirated software installers and its cracks. Additionally, other versions, such as Promorad, Promok, and Kroput, were also found to include a data stealer AZORult, so be aware that Dotmap virus might consist of a secondary payload.

Once inside the system, Dotmap ransomware drops a ransom note into each of the affected folders, and it states the following:

Do not trust the cybercriminals, even if they offer the discount and the free test decryption. Hackers might simply forget about you as soon as they get your money and never send you the decryption tool. Additionally, this would only prove that the ransomware scheme works and promote Dotmap ransomware development, infecting more victims worldwide.

Therefore, remove Dotmap ransomware with the help of powerful anti-malware software and then choose alternative methods for data restore. Additionally, experts recommend scanning the device with for a quick recovery from the infection.

How does Dotmap ransomware works

Some of the infection methods that hackers use are sophisticated – they exploit software vulnerabilities and then redirect users to a malicious domain with the help of adware or ads on hacked sites. Once there, the malware can infiltrate the victims’ Machine without their interaction. In some cases, the virus might be hidden inside a picture or another seemingly harmless file with the help of Steganography – a technique that allows malware to bypass security tools.

Download Removal Toolto remove Dotmap ransomware

Nevertheless, most of the users get infected with ransomware in a very simple manner – they themselves initiate the infection process after opening the malicious attachments or clicking on links in a spam email, download pirated software or cracks, insufficiently protect their accounts, etc.

Therefore, besides employing tools like firewall, anti-malware software, ad-blocker, and similar, you also need to be internet smart and never endanger your computer. Avoid downloading suspicious installers, as well as software cracks/keygens, scan all the unknown executables with antivirus software, make sure to use two factor authentication where possible and ensure your account safety with strong passwords that are never reused and update your system along with all the installed programs as soon as security patches are released.

How to delete Dotmap ransomware

To remove Dotmap ransomware, you will have to install anti-malware software if you have not done so already. Be aware that not all the AV engines might recognize the infection, and scans with multiple tools might be necessary to terminate the threat.

Nevertheless, probably the best way to take care of Dotmap ransomware removal is to access Safe Mode with Networking first because the safe environment is the best to troubleshoot problems, as well as delete viruses. We provide guidance on how to reach it below. Once inside, make sure you initiate a full system scan – it should terminate Dotmap virus along with any secondary payloads that might be hidden on your PC.

Once you are sure that the malware is gone, you can start the file recovery process. If you do not have backups prepared, there are several other options you can try – maybe it will help you recover at least some of your data, although the chances are relatively slim.

Stage 1: Delete Browser Extension

First of all, we would recommend that you check your browser extensions and remove any that are linked to Dotmap ransomware. A lot of adware and other unwanted programs use browser extensions in order to hijacker internet applications.

Remove Dotmap ransomware Extension from Google Chrome

  1. Launch Google Chrome.
  2. In the address bar, type: chrome://extensions/ and press Enter.
  3. Look for Dotmap ransomware or anything related to it, and once you find it, press ‘Remove’.

Uninstall Dotmap ransomware Extension from Firefox

  1. Launch Mozilla Firefox.
  2. In the address bar, type: about:addons and press Enter.
  3. From the menu on the left, choose Extensions.
  4. Look for Dotmap ransomware or anything related to it, and once you find it, press ‘Remove’.

Delete Dotmap ransomware Extension from Safari

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Select Preferences from the list.
  4. Choose the Extensions tab.
  5. Look for Dotmap ransomware or anything related to it, and once you find it, press ‘Uninstall’.
  6. Additionally, open Safari Settings again and choose Downloads.
  7. If Dotmap ransomware.safariextz appears on the list, select it and press ‘Clear’.

Remove Dotmap ransomware Add-ons from Internet Explorer

  1. Launch Internet Explorer.
  2. From the menu at the top, select Tools and then press Manage add-ons.
  3. Look for Dotmap ransomware or anything related to it, and once you find it, press ‘Remove’.
  4. Reopen Internet Explorer.In the unlikely scenario that Dotmap ransomware is still on your browser, follow the additional instructions below.
  5. Press Windows Key + R, type appwiz.cpl and press Enter
  6. The Program and Features window will open where you should be able to find the Dotmap ransomware program.
  7. Select Dotmap ransomware or any other recently installed unwanted entry and press ‘Uninstall/Change’.

Alternative method to clear the browser from Dotmap ransomware

There may be cases when adware or PUPs cannot be removed by simply deleting extensions or codes. In those situations, it is necessary to reset the browser to default configuration. In you notice that even after getting rid of weird extensions the infection is still present, follow the below instructions.

Use Chrome Clean Up Tool to Delete Dotmap ransomware

  1. Launch Google Chrome.
  2. In the address box, type: chrome://settings/ and press Enter.
  3. Expand Advanced settings, which you can find by scrolling down.
  4. Scroll down until you see Reset and Cleanup.
  5. Press on Clean up computer. Then press Find.

This Google Chrome feature is supposed to clear the computer of any harmful software. If it does not detect Dotmap ransomware, go back to the Clean up computer and reset settings.

Download Removal Toolto remove Dotmap ransomware

Reset Mozilla Firefox to Default

If you still find Dotmap ransomware in your Mozilla Firefox browser, you should be able to get rid of it by restoring your Firefox settings to default. While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

  1. Launch Mozilla Firefox
  2. Into the address box, type: about:support and press Enter.
  3. You will be redirected to a Troubleshooting Information page.
  4. From the menu on the right side, select Refresh Firefox.
  5. Confirm your choice by clicking Refresh Firefox in the new window.
  6. Your browser will close automatically in order to successfully restore the settings.
  7. Press Finish.

Reset Safari Browser to Normal Settings

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Press Reset Safari.
  4. A new window will appear. Select the boxes of what you want to reset or use the screenshot below to guide you. Once you have selected everything, press ‘Reset’.
  5. Restart Safari.

Restore Internet Explorer to Default Settings

  1. Launch Internet Explorer.
  2. From the top menu, press on Tools and then Internet Options.
  3. In the new window that opens, choose the Advanced tab.
  4. At the bottom of the window, below Reset Internet settings, there will be a ‘Reset’ button. Press that.

While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

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