September 12, 2018

What is HidenGate

HidenGate is an ad-supported program which should provide VPN services.

HidenGate is a potentially unwanted program (PUP) which is advertised as a Virtual Private Network (VPN) tool on its official website. Even though this program should ensure your network’s anonymity, experts categorize it as an adware program which delivers intrusive ads rather than fulfills developers’ promises. HidenGate can stealthily enter the system via bundled software and generate less than reliable pop-ups or banners which deteriorates your browsing experience.


At first, HidenGate adware might not start its annoying activity. Although, it is programmed to monitor users browsing activity and collect necessary information to customize controversial ads. Usually, the gathered data is non-personally identifiable and includes the following details:

Geolocation; IP address; ISP; Browser history; Etc.

However, experts note that people might include sensitive information about themselves when performing online searches (e.g., Email address). Likewise, once HidenGate program accesses browser history, it also might receive personally identifiable information along with other details and lead to privacy-related issues.

Download Removal Toolto remove HidenGate

The recorded data helps developers of HidenGate adware to understand its users’ preferences and show ads corresponding to them. As a result, the user is more likely to click on HidenGate ads and generate pay-per-click revenue for the contrivers. Unfortunately, not all e-commerce content is malware-free.

Therefore, we suggest being vigilant and avoid clicking on any advertisements online. Some ads might include malicious scripts which are activated once clicked and start automatic malware installation. The best option would be to remove HidenGate from your computer for security purposes.

Note that even though HidenGate virus is merely a non-accurate term used online, this potentially unwanted program performs browser modifications which allow the program to remain persistent and make HidenGate removal more complicated.

If you want to get rid of the adware easily, you should install a professional antivirus to uninstall HidenGate automatically. For that, our top choice is . Although, any similar security tools are eligible for PUPs’ eliminations as well.

How does HidenGate works

Researchers warn that the most common way how adware programs sneak into the system is related to improper installation of third-party software. In other terms, PUPs are bundled with free software and come as optional components during the installation process. Note that the extra elements are pre-selected. Thus, users might unconsciously let adware inside their PCs.

Luckily, there is an easy step-by-step guide explaining how to protect against ad-supported programs and other PUPs:

Download software only from verified websites; Do not skip EULA, Terms of Use, and Privacy Policy documents; Reject Quick/Recommended mode and prefer Advanced/Custom settings; Identify optional components during the installation steps and opt them out; Run an entire system scan with a security tool for an extra layer of protection.

How to delete HidenGate

Download Removal Toolto remove HidenGate

Even though adware-type programs are not malicious themselves, they can lead to serious dangers. Likewise, researchers say that users should remove HidenGate and similar programs to protect their computers from further damage. Additionally, it would significantly improve your browsing experience as the never-ending ads would be eliminated as well.

There are two ways to complete HidenGate removal successfully — manual and automatic termination of the adware. The fastest way to uninstall HidenGate is running a full system scan with a professional security software. The list of best ones is presented below.

Although, if you have time and necessary IT knowledge you can try to get rid of HidenGate by following the manual elimination guidelines below. They will present step-by-step instructions on how to clean your system from PUPs and reset the affected browsers.

Stage 1: Delete Browser Extension

First of all, we would recommend that you check your browser extensions and remove any that are linked to HidenGate. A lot of adware and other unwanted programs use browser extensions in order to hijacker internet applications.

Remove HidenGate Extension from Google Chrome

  1. Launch Google Chrome.
  2. In the address bar, type: chrome://extensions/ and press Enter.
  3. Look for HidenGate or anything related to it, and once you find it, press ‘Remove’.

Uninstall HidenGate Extension from Firefox

  1. Launch Mozilla Firefox.
  2. In the address bar, type: about:addons and press Enter.
  3. From the menu on the left, choose Extensions.
  4. Look for HidenGate or anything related to it, and once you find it, press ‘Remove’.

Delete HidenGate Extension from Safari

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Select Preferences from the list.
  4. Choose the Extensions tab.
  5. Look for HidenGate or anything related to it, and once you find it, press ‘Uninstall’.
  6. Additionally, open Safari Settings again and choose Downloads.
  7. If HidenGate.safariextz appears on the list, select it and press ‘Clear’.

Remove HidenGate Add-ons from Internet Explorer

  1. Launch Internet Explorer.
  2. From the menu at the top, select Tools and then press Manage add-ons.
  3. Look for HidenGate or anything related to it, and once you find it, press ‘Remove’.
  4. Reopen Internet Explorer.In the unlikely scenario that HidenGate is still on your browser, follow the additional instructions below.
  5. Press Windows Key + R, type appwiz.cpl and press Enter
  6. The Program and Features window will open where you should be able to find the HidenGate program.
  7. Select HidenGate or any other recently installed unwanted entry and press ‘Uninstall/Change’.

Alternative method to clear the browser from HidenGate

There may be cases when adware or PUPs cannot be removed by simply deleting extensions or codes. In those situations, it is necessary to reset the browser to default configuration. In you notice that even after getting rid of weird extensions the infection is still present, follow the below instructions.

Use Chrome Clean Up Tool to Delete HidenGate

  1. Launch Google Chrome.
  2. In the address box, type: chrome://settings/ and press Enter.
  3. Expand Advanced settings, which you can find by scrolling down.
  4. Scroll down until you see Reset and Cleanup.
  5. Press on Clean up computer. Then press Find.

This Google Chrome feature is supposed to clear the computer of any harmful software. If it does not detect HidenGate, go back to the Clean up computer and reset settings.

Reset Mozilla Firefox to Default

If you still find HidenGate in your Mozilla Firefox browser, you should be able to get rid of it by restoring your Firefox settings to default. While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

  1. Launch Mozilla Firefox
  2. Into the address box, type: about:support and press Enter.
  3. You will be redirected to a Troubleshooting Information page.
  4. From the menu on the right side, select Refresh Firefox.
  5. Confirm your choice by clicking Refresh Firefox in the new window.
  6. Your browser will close automatically in order to successfully restore the settings.
  7. Press Finish.

Reset Safari Browser to Normal Settings

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Press Reset Safari.
  4. A new window will appear. Select the boxes of what you want to reset or use the screenshot below to guide you. Once you have selected everything, press ‘Reset’.
  5. Restart Safari.

Restore Internet Explorer to Default Settings

  1. Launch Internet Explorer.
  2. From the top menu, press on Tools and then Internet Options.
  3. In the new window that opens, choose the Advanced tab.
  4. At the bottom of the window, below Reset Internet settings, there will be a ‘Reset’ button. Press that.

While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

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