CreamPie ransomware

September 13, 2018

What is CreamPie

CreamPie ransomware – a computer infection which appears in the Task Manager section as the CreamPie.exe process.

CreamPie ransomware, full name CreamPie v.1.01, is a cyber threat which was discovered on the last week of August this year. This dangerous virus differs from other of its kind because it does not display any ransom note. Crooks provide only the backdata@cock.li email address without any ransom details. This threat encrypts various photos, text files, powerpoint presentations, databases, and other documents. For example, if you had a file named house.jpg. CreamPie virus turns it to house.jpg..CreamPie.

CreamPie ransomware

CreamPie ransomware appears as the CreamPie.exe process in the Task Manager section. According to researchers, this ransomware-type virus enters the computer by a corrupted DOCX document. After that, the encryption process starts and takes about half an hour. However, the time duration depends on the amount of data that is located on the infected computer.

Download Removal Toolto remove CreamPie

Moreover, CreamPie ransomware uses unique encryption codes to lock up important files. Both encryption and decryption keys are stored safely on remote servers and kept in reach only for the cybercrooks. In spite of this fact, even highly-experienced specialists cannot discover the decryption tools required for data recovery.

Even if you are desperate to get files with the ..CreamPie extension back to their previous state, notice that contacting the criminals is not a good idea at all. Victims are often very likely to get scammed and face money losses. If you encounter such infection on your computer, be quick to remove CreamPie ransomware from the system ASAP. For such case, we advise using .

After you perform the CreamPie removal, make sure you store your valuable data safely in the future. A big recommendation would be to use external devices for such case. If you keep important files on a USB drive, you will be able to protect valuable documents from various cyber attacks.

How does CreamPie works

According to malware experts, if you want to take some precautionary measures against ransomware-type viruses, you need to gain knowledge about their distribution techniques. The most common ransomware spreading methods are:

By spam messages. Crooks send thousands of hazardous emails straightly to random victims. Such messages might contain a harmful attachment or link. Once opened, it might launch the installation of a serious malware. Third-party sources. E.g., P2P networks. Such pages are provided by secondary sources and might include damaging content. Stay away from third-party websites.

Another big recommendation for you would be to run an antivirus program on your computer. It will allow you to perform regular system scans once in a while and detect various threats. However, you need to make sure that the security tool is always kept up-to-date. Otherwise, it might not function properly.

How to delete CreamPie

If you want to remove CreamPie virus, you will need to download and install serious security software. We recommend using , , or Anti-MalwareNorton Internet Security. Expert help is needed in this situation as the cyber threat can cause various damage. However, take notice that manual elimination is not possible for this case as if completed wrong, it might cause even more harm.

Download Removal Toolto remove CreamPie

After you perform the CreamPie ransomware removal, do some system backups to ensure that all ransomware-related components have vanished successfully. For next time, make sure you take all precautionary measures possible to avoid ransomware and various malware attacks. Additionally, keep your data safe on external devices.

Taking about data recovery, you might have been wondering, how to get important files back to their starter positions. We suggest looking through the following data recovery methods which might be helpful in such a case. Make sure you read the instructions carefully and perform each step as required to gain the best results.

Stage 1: Delete Browser Extension

First of all, we would recommend that you check your browser extensions and remove any that are linked to CreamPie. A lot of adware and other unwanted programs use browser extensions in order to hijacker internet applications.

Remove CreamPie Extension from Google Chrome

  1. Launch Google Chrome.
  2. In the address bar, type: chrome://extensions/ and press Enter.
  3. Look for CreamPie or anything related to it, and once you find it, press ‘Remove’.

Uninstall CreamPie Extension from Firefox

  1. Launch Mozilla Firefox.
  2. In the address bar, type: about:addons and press Enter.
  3. From the menu on the left, choose Extensions.
  4. Look for CreamPie or anything related to it, and once you find it, press ‘Remove’.

Delete CreamPie Extension from Safari

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Select Preferences from the list.
  4. Choose the Extensions tab.
  5. Look for CreamPie or anything related to it, and once you find it, press ‘Uninstall’.
  6. Additionally, open Safari Settings again and choose Downloads.
  7. If CreamPie.safariextz appears on the list, select it and press ‘Clear’.

Remove CreamPie Add-ons from Internet Explorer

  1. Launch Internet Explorer.
  2. From the menu at the top, select Tools and then press Manage add-ons.
  3. Look for CreamPie or anything related to it, and once you find it, press ‘Remove’.
  4. Reopen Internet Explorer.In the unlikely scenario that CreamPie is still on your browser, follow the additional instructions below.
  5. Press Windows Key + R, type appwiz.cpl and press Enter
  6. The Program and Features window will open where you should be able to find the CreamPie program.
  7. Select CreamPie or any other recently installed unwanted entry and press ‘Uninstall/Change’.

Alternative method to clear the browser from CreamPie

There may be cases when adware or PUPs cannot be removed by simply deleting extensions or codes. In those situations, it is necessary to reset the browser to default configuration. In you notice that even after getting rid of weird extensions the infection is still present, follow the below instructions.

Use Chrome Clean Up Tool to Delete CreamPie

  1. Launch Google Chrome.
  2. In the address box, type: chrome://settings/ and press Enter.
  3. Expand Advanced settings, which you can find by scrolling down.
  4. Scroll down until you see Reset and Cleanup.
  5. Press on Clean up computer. Then press Find.

This Google Chrome feature is supposed to clear the computer of any harmful software. If it does not detect CreamPie, go back to the Clean up computer and reset settings.

Reset Mozilla Firefox to Default

If you still find CreamPie in your Mozilla Firefox browser, you should be able to get rid of it by restoring your Firefox settings to default. While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

  1. Launch Mozilla Firefox
  2. Into the address box, type: about:support and press Enter.
  3. You will be redirected to a Troubleshooting Information page.
  4. From the menu on the right side, select Refresh Firefox.
  5. Confirm your choice by clicking Refresh Firefox in the new window.
  6. Your browser will close automatically in order to successfully restore the settings.
  7. Press Finish.

Reset Safari Browser to Normal Settings

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Press Reset Safari.
  4. A new window will appear. Select the boxes of what you want to reset or use the screenshot below to guide you. Once you have selected everything, press ‘Reset’.
  5. Restart Safari.

Restore Internet Explorer to Default Settings

  1. Launch Internet Explorer.
  2. From the top menu, press on Tools and then Internet Options.
  3. In the new window that opens, choose the Advanced tab.
  4. At the bottom of the window, below Reset Internet settings, there will be a ‘Reset’ button. Press that.

While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

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