ChaCha ransomware Removal

May 21, 2019

What is ChaCha ransomware

ChaCha ransomware is a file-locking and ransom-demanding threat that uses a mixture of RSA and ChaCha 20 ciphers to encrypt files

ChaCha ransomware is a file-encrypting threat that uses two different ciphers (RSA + ChaCha20) to lock targeted data. The malicious activities of this cyber threat were spotted in the first have of May this year. It is known that once files are encrypted, ChaCha virus ads an extension which contains random characters. Additionally, the ransomware virus applies 0x66116166 mark to each encrypted component. Later on, the malware bombards the computer screen with a message named DECRYPT-FILES.html. No particular details about the ransom price are given, however, the criminals urge to discuss all matters by making contact through the email address.

ChaCha ransomware Removal

ChaCha ransomware targets English-speaking people because it produces a message in this language. English is first in the entire world so using this type of language is the easiest for crooks to communicate with there victims. Take a closer look at the ransom-demanding message:

Download Removal Toolto remove ChaCha ransomware

Our suggestion would be to stay away from any possible contact with these people as they can appear to be only scammers. Once the money is transferred, you might notice that no decryption tool has been provided and you are just left with big monetary losses. Instead of paying these cruel people, you should remove ChaCha ransomware from the system.

Before you start performing the ChaCha ransomware removal process, it would be very useful and handy to download and install a reputable antimalware tool such as . Launch this tool to start the computer system scanning process, identify all infected directories and detect all malware-laden components. After you do this, take a look at the bottom of the page where you will find some data recovery measures.

ChaCha ransomware is a very dangerous and difficult threat due to the ways its activities are being carried out. First of all, this malware tricks users into opening a spam email and infiltrates the system unknowingly. After that, it uses unique encryption codes to lock files. Nevertheless, both encryption and decryption keys are stored in remote servers so that nobody, except the crooks themselves, could reach them.

Sadly, ChaCha ransomware might be capable of even a bigger variety of activities. Some of these cyber threats are known for their capacities to destroy files’ Shadow Volume Copies so that the victim could not restore his/her data by using other techniques. Other file-locking viruses can inject dangerous malware and boot various malicious actions in the background.

Dealing with ChaCha ransomware virus might be hard but that does not mean that it is impossible. In order to stop the malicious activities from spreading on your computer, you need to reboot it to Safe Mode with Networking. For the future, use portable drives to store all important documents and files so that if a virus gets installed on your machine, it will not be able to reach your data.

How does ChaCha ransomware works

Download Removal Toolto remove ChaCha ransomware

Cybersecurity experts from want to warn all users that ransomware-based payload can be injected in almost any kind of unsafe content. Most commonly, criminals distribute this type of malware through email spam by adding it in a harmful executable or regularly-looking hyperlink.

However, you need to be very careful with all the content that you receive in your email box. First of all, do not open any spam messages as official organizations will contact you directly. Second, use reliable antivirus software to scan all received attachments and open them only if you are 100% sure that they are safe.

Furthermore, it is very important to prevent yourself from visiting questionable networks. There are a lot of portals and domains that lack recommended protection and might include malware-related objects. Be aware of websites such as Torrents, The Pirate Bay, various online gaming websites and online movie watching pages.

How to delete ChaCha ransomware

If you want to remove ChaCha ransomware successfully, you need to enable System Restore or reboot your system to Safe Mode with Networking in order to disable the activity of this cyber threat. However, further manual elimination is not a possibility in this case as this malware is too advanced to remove on your own.

ChaCha ransomware removal should be performed only by using reputable automatic software. Make sure to choose a reliable antimalware program which will ensure you that no harmful content is left in the system after the elimination. After that, you can take a look at some data recovery steps that are displayed at the bottom of this page.

Cybersecurity experts have not yet released a decryption solution for files which were encrypted by ChaCha virus. However, this does not mean that you have to go and agree with all conditions that are suggested by the cybercriminals. Be aware that these people might try to scam you and swindle your money.

Stage 1: Delete Browser Extension

First of all, we would recommend that you check your browser extensions and remove any that are linked to ChaCha ransomware. A lot of adware and other unwanted programs use browser extensions in order to hijacker internet applications.

Remove ChaCha ransomware Extension from Google Chrome

  1. Launch Google Chrome.
  2. In the address bar, type: chrome://extensions/ and press Enter.
  3. Look for ChaCha ransomware or anything related to it, and once you find it, press ‘Remove’.

Uninstall ChaCha ransomware Extension from Firefox

  1. Launch Mozilla Firefox.
  2. In the address bar, type: about:addons and press Enter.
  3. From the menu on the left, choose Extensions.
  4. Look for ChaCha ransomware or anything related to it, and once you find it, press ‘Remove’.

Delete ChaCha ransomware Extension from Safari

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Select Preferences from the list.
  4. Choose the Extensions tab.
  5. Look for ChaCha ransomware or anything related to it, and once you find it, press ‘Uninstall’.
  6. Additionally, open Safari Settings again and choose Downloads.
  7. If ChaCha ransomware.safariextz appears on the list, select it and press ‘Clear’.

Remove ChaCha ransomware Add-ons from Internet Explorer

  1. Launch Internet Explorer.
  2. From the menu at the top, select Tools and then press Manage add-ons.
  3. Look for ChaCha ransomware or anything related to it, and once you find it, press ‘Remove’.
  4. Reopen Internet Explorer.In the unlikely scenario that ChaCha ransomware is still on your browser, follow the additional instructions below.
  5. Press Windows Key + R, type appwiz.cpl and press Enter
  6. The Program and Features window will open where you should be able to find the ChaCha ransomware program.
  7. Select ChaCha ransomware or any other recently installed unwanted entry and press ‘Uninstall/Change’.

Alternative method to clear the browser from ChaCha ransomware

There may be cases when adware or PUPs cannot be removed by simply deleting extensions or codes. In those situations, it is necessary to reset the browser to default configuration. In you notice that even after getting rid of weird extensions the infection is still present, follow the below instructions.

Use Chrome Clean Up Tool to Delete ChaCha ransomware

  1. Launch Google Chrome.
  2. In the address box, type: chrome://settings/ and press Enter.
  3. Expand Advanced settings, which you can find by scrolling down.
  4. Scroll down until you see Reset and Cleanup.
  5. Press on Clean up computer. Then press Find.

This Google Chrome feature is supposed to clear the computer of any harmful software. If it does not detect ChaCha ransomware, go back to the Clean up computer and reset settings.

Download Removal Toolto remove ChaCha ransomware

Reset Mozilla Firefox to Default

If you still find ChaCha ransomware in your Mozilla Firefox browser, you should be able to get rid of it by restoring your Firefox settings to default. While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

  1. Launch Mozilla Firefox
  2. Into the address box, type: about:support and press Enter.
  3. You will be redirected to a Troubleshooting Information page.
  4. From the menu on the right side, select Refresh Firefox.
  5. Confirm your choice by clicking Refresh Firefox in the new window.
  6. Your browser will close automatically in order to successfully restore the settings.
  7. Press Finish.

Reset Safari Browser to Normal Settings

  1. Launch Safari.
  2. Press on the Safari Settings icon, which you can find in the upper-right corner.
  3. Press Reset Safari.
  4. A new window will appear. Select the boxes of what you want to reset or use the screenshot below to guide you. Once you have selected everything, press ‘Reset’.
  5. Restart Safari.

Restore Internet Explorer to Default Settings

  1. Launch Internet Explorer.
  2. From the top menu, press on Tools and then Internet Options.
  3. In the new window that opens, choose the Advanced tab.
  4. At the bottom of the window, below Reset Internet settings, there will be a ‘Reset’ button. Press that.

While extensions and plug-ins will be deleted, this will not touch your browser history, bookmarks, saved passwords or Internet cookies.

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